I needed to replace the furnace in my home. Mr. Montgomery arrived a few minutes early for our scheduled appointment. He inspected the furnace area & asked questions to determine what would be suit my needs. He also listened attentively to, & provided answers to my questions & concerns. The new furnace was installed the next day. Mr. Montgomery & the young man installing the unit (I don't remember his name) arrived on time, with Mr. Montgomery checking in throughout the day. Install was completed in 1 day. It has now been about 1 month & my furnace is working great! I have a SENSI thermostat which allows me to control the unit with an app on my phone. Mr. Montgomery's follow-up & customer service have been OUTSTANDING. He has contacted me to ensure I've been happy with the unit & that the work was completed to my satisfaction. The price was very reasonable & I am COMPLETELY SATISFIED with the work.
Wow! After receiving the dreaded call from tenants that the air conditioning was not working, I began a search for a company to do the repairs. I made 4 calls to local companies and 2 told me that I would need to replace the unit at costs of $6,800 and $4,800 without even a service call. The third company came out and diagnosed a Condenser Coil Leak at a repair cost of $4,827, but suggested a replacement of the system for $5,520...and that's all without going into the attic??? Oh, and charged me $79.00 for their expertise. Then Jeff from Montgomery Air called and said he would come out, free of charge, to diagnose the problem with the system. Impressive, and it gets better.... Jeff had the unit repaired in 3 hours at a cost of $1,500. Quite a difference. The a/c unit did not have a leak, but needed some much needed part replacements and cleaning. It had not been serviced in 10 years, shame on me, and is now working just fine. I will be recommending Montgomery Air and using them for ALL my a/c needs in the future.
